Reviews & Testimonials
We think you’ll find the care at Prospect House is outstanding, but we’re biased! So please don’t just take our word for it. Below you’ll find reviews from the people who really know what life at Prospect House is like – our lovely residents and their families.
All the reviews are taken from www.carehome.co.uk, the UK’s largest care home information and review site. Every review published on their website is independently verified by them to ensure they are genuine.
Doreen N
Wife of Resident
My husband has been having 6 weeks rehab at Prospect House and I really cannot fault it. This room has recently been redecorated, it is comfortable and the staff have been friendly and helpful.
If he should need to have permanent care then we couldn’t have a better place and I speak from experience having had both our mothers in care homes in the Wrexham area.
Judith B
Daughter of Resident
I am very impressed with the care provided. Staff are well qualified and always pleasant and willing, nothing is too much trouble.
The accommodation – bedroom, lounge and dining room are all of good quality and cheerful to be in. Meals are varied, tasty and suitable. My mother is very contented, which is a great comfort to me.
Enid W
Resident
I am very contented here. The care is excellent, the carers are kind and smiley.
The food is good. I have a lovely bedroom. My family and friends can visit me at any time. I am well blessed.
Mike M
Son of Resident
I cannot recommend this home highly enough. The staff and residents become family. Regular activities, good food, constantly clean.
Lovely rooms (in a new wing). Regular reviews with family. It’s not cheap, but everything works and functions so well. There are also some wonderful volunteers that help out. Highly recommended.
Angela
Daughter of Resident
Mum spent 3 1/2 months in respite at Prospect House earlier this year. She soon settled in and enjoyed the morning activities.
She had nothing but praise for the staff and the matron, enjoyed the food- she said she felt like a VIP. It was a sad day indeed for mum and myself when she had to leave.
John F
Husband of Resident
My wife went to Prospect House in Jan 2013 and died in February 2016. For three years she had extremely good care. A member of staff said to me once “If we didn’t like the job we wouldn’t do it” and that attitude seemed to apply to all the staff.
Whilst the residents were patients they were also friends and treated us as such. She always had a smile for the staff and received one in return. I and my family couldn’t have wished for a better standard of care.