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Communication and security services

  • Portable Telephone
  • Internet Access and Email (Zoom/Teams calls by arrangement)
  • Full Laundry Service or access to do own laundry if preferred
  • Safekeeping of valuables if requested

Care and support

  • Care and Support from Staff to help with daily living in line with the resident’s care plan
  • Access to and use of aids and appliances (hoists, wheelchairs, walking aids, assisted bathing and shower facilities)

Accommodation services

  • Bedroom Accommodation
  • Heating and Lighting
  • Lockable Safe for personal items or self-administered medication

Communal facilities

  • Use of Communal Lounges and Facilities
  • Access to and use of Communal Grounds/Gardens
  • Full Housekeeping Services

Activities and engagement

  • Activities and Recreational Programme
  • Religious Services

Meals and nutrition

  • All Meals: Nutritious breakfast, lunch, and dinner options.
  • Beverages: Various drinks including water, tea, and juices.
  • Snacks: Healthy snacks available between meals.
  • Newspapers and magazines
  • Purchase of clothes and toiletries
  • Hair dressing in the home’s salon for perms, hair colouring and specialist nail/feet treatments
  • Dry cleaning
  • Non-NHS health services and treatment by dentists or opticians
  • Non-prescription medication
  • Social and travel costs for privately arranged trips
  • Private telephone costs